From your first request for a quote to the day we kick off your campaigns our unique process ensures complete transparency throughout the entire project. Our proposals are very easy to understand, have no hidden costs and we make sure you understand exactly what you’re getting. This extends to the onboarding and setup phase, the ad spend, or even the creative we use for the ads meaning you know exactly what you’re getting and are involved throughout the entire process. We also allow you to retain 100% ownership of all accounts with full access during the campaigns so you can see exactly where your dollars are being spent. We don’t take a commission on ad spend so we have zero incentive to increase your monthly budget unless it delivers better results.
To ensure we stay true to 100% transparency our online project management tool allows you to see the breakdown of your project in easy to understand chunks. Your account manager will walk you through what we need from you, when we need it, what we’re working on and when each milestone will be completed. These milestones are clearly outlined with due dates, who on our team is working on it, and what the current status is. Our unique process has approval points and you’re able to communicate to the team member who is working on each part of the campaign to ensure direct feedback and quick turnaround of new campaigns, targeted/seasonal ads/posts, etc.
Our award winning team of digital marketing experts and account directors ensure that your ads, email campaigns, social media posts, landing pages and more look great, work great and are achieving the results and hitting the goals that we determine during the onboarding phase. However, this is only part of the overall goal. This is why we always start new campaigns with questions such as “what is your sales goal for this campaign” and “what is the average profit on a new customer”, etc. Our team is well versed in sales, lead generation and information delivery and tying this all together in a digital marketing campaign that delivers results. We put tools in place to track these results and work with you to determine your KPIs so that we can generate easy to understand reports and make tweaks as needed so your campaigns are always delivering optimal results
From day one our goal is to establish a great relationship with our clients, which you’ll likely notice when your request for a quote gets a reply almost instantly. This relationship is strengthened throughout the project by our three other pillars; transparency, collaboration, and results. What makes us truly unique is that this relationship extends well beyond digital marketing with our ongoing maintenance services, custom web design & development, and cybersecurity. Having been in business since 1999 some of our clients have been with us for over 10 years and we’d love to add you to that list.